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The National Association of Healthcare Access Management (NAHAM) credentialing programs for patient access services managers and front-line staff are being completely revised and updated, with new certification examinations to be offered beginning in October 2008.
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Some outpatients at the University of Arkansas for Medical Sciences (UAMS) are being preregistered on their own timetable by choosing to provide their information via the Internet or an automated telephone process called VoiCentral, says Mica Dunn, CHAM, CHAA, manager of the outpatient registration department.
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Many uninsured households can't afford the out-of-pocket costs associated with health savings account-qualified high-deductible health plans, according to a recent study by the Kaiser Family Foundation.
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The Department of Health and Human Services' Office of the Inspector General (OIG) has announced changes to the provider self-disclosure protocol (SDP), which health care providers use to voluntarily disclose self-discovered evidence of potential fraud, and to its process for resolving those cases.
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An 85% increase in the number of Internet hacker attacks on its health care clients has been reported by SecureWorks, a security-as-a-service provider.
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Employee retention, an ongoing need for space, and the visionary thinking of a senior vice president are among the driving factors of an ongoing focus on telecommuting at Carolinas HealthCare System (CHS) in Charlotte, NC, says Chris Johnson, FHFMA, vice president for patient financial services.
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There are signs that states may become more aggressive in their regulation of provider referrals, suggests Elizabeth E. Hogue, Esq., a Burtonsville, MD-based attorney specializing in health care issues.
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A new requirement by the Centers for Medicare & Medicaid Services (CMS) affecting critical access hospitals and others that do not have physicians on duty 24-7 has prompted questions regarding EMTALA, says Stephen Frew, JD, a web site publisher (www.medlaw.com) and risk management specialist.
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Interest appears to be growing for the "medical home" model of care, which provides patients with a coordinated, comprehensive approach to primary care.
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In addition to employment qualifications for registrar/patient account representative, staff assigned to telecommuting positions at Carolinas HealthCare System (CHS) in Charlotte, NC, must meet the following qualifications before working from home:
