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A recent survey by Deloitte reveals that U.S. consumers still perceive a technological gap in the health care industry and want more personalized care. Using a web-based questionnaire, 3,031 adults age 18 and older were surveyed.
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Promoting its Hospital Compare web site, the Department of Health and Human Services launched its first ever national advertising campaign, kicking it off in 58 major newspapers on May 21. The campaign cost $1.9 million.
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Raising the value of patient access professionals throughout the health care industry continues to be a major focus of the National Association for Healthcare Access Management (NAHAM), says new President Julie Johnson, CHAM, director of health information management for Mt. Graham Regional Medical Center in Safford, AZ.
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Planning is under way for a new ambulatory business center that will consolidate a wide range of outpatient functions at the University of Arkansas for Medical Sciences (UAMS) in Little Rock.
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After 12 years on the provider side of the revenue cycle, and another 12 in outsourcing or consulting, James F. Heinking, CHFP, FHFMA, finds that the health care professionals he meets and works with "keep talking about the same issues we had 24 years ago."
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As a manager, are you playing chess or checkers? That's the question posed by Tony Coletta, MS, PHR, an organizational development consultant for Chicago-based Advocate Health Care.
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Make sure you get everything right the first time. That's certainly not new advice for patient access staff, but in this case it specifically refers to applications made for coverage of patients by the federal disability program.
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The State of Tennessee has expanded an existing contract with AT&T to provide the country's first statewide system to electronically exchange patient medical information.
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The National Committee on Vital and Health Statistics (NCVHS) says the Department of Health and Human Services (HHS) should adopt a policy for the Nationwide Health Information Network (NHIN) to allow individuals to have limited control, in a uniform manner, over disclosure of certain sensitive health information for purposes of treatment.
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The Government Accountability Office says that even though the Department of Health and Human Services (HHS) is undertaking a number of activities to pursue President Bush's goal for nationwide implementation of health information technology, it still has not developed a national strategy that defines plans, milestones, and performance measures for reaching the goal of interoperable electronic health records by 2014.
