-
Although the Health Insurance Portability and Accountability Act does not create a private right to sue health care workers who leak information, state laws do, says Stephen A. Frew, JD, a web site publisher and risk management consultant for Physicians Insurance Co. of Wisconsin in Madison. More importantly, Frew adds in a recent report, HIPAA probably will come to be the standard of care for these state actions.
-
With growing scrutiny nationwide of how hospitals bill and collect payments from their uninsured patients, access managers and their bosses are taking a look at their self-pay policies and reflecting on how this trend will affect revenue management strategies.
-
Not content to rest on their laurels after implementation of a cutting-edge outpatient tracking system, Parrish Medical Center patient registration manager Linda Lilleboe, RN, MSN, and business office director Christine Rich, MHA, are looking toward future enhancements of the process.
-
Presented with the opportunity to revamp outpatient registration in conjunction with the opening of a beautiful new facility, Parrish Medical Center patient registration manager Linda Lilleboe, RN, MSN, and business office director Christine Rich MHA, faced more than the usual challenges.
-
There will be dramatic changes in the works for patient access departments as a result of health care reform legislation. That is for certain. But many important details are still unclear.
-
Consider the old adage, "garbage in, is garbage out." "This truly has a distinct meaning where upfront errors are concerned," says Jackie Mitchler, a revenue cycle analyst in the patient business services department at Affinity Health System in Menasha, WI.
-
Will a completed registration be problem-free or result in a claims denial? The buck stops with the registrar.
-
Were departmental goals achieved or exceeded? If so, employees will feel a sense of accomplishment for a job well done, says Joy Wright, a patient registration supervisor at Lodi (OH) Community Hospital.
-
"The goal for our staff is to reach at least a 90% monthly accuracy rating for preadmits, activations, and discharges," says Bailey Holloway, admitting evening coordinator at Maine Medical Center in Portland.
-
Patient access jobs are challenging to fill for a variety of reasons. One is the need to recruit employees that are quick learners and flexible.