-
It was pretty close to business as usual for New York Presbyterian Hospital during the electrical blackout that hit a large swath of the northeastern United States in August 2003, but with one important realization gained: The information systems department was located too far from the main campus.
-
When an explosion happened at a nearby bean processing plant, the good news was that Mercy Medical Center in Sioux City, IA, was ready to handle the eight injured workers brought in for treatment.
-
The dialogue among Hospital Access Management readers continues as access managers work to fine-tune processes and enhance cash collection in the emergency department.
-
Frontline access management staff at the University of Texas Medical Branch in Galveston face excruciating tasks on a daily basis.
-
A relationship of cooperation and mutual respect between access and the billing department is at the heart of a successful quality initiative at Childrens Health Care of Atlanta.
-
South Shore Hospital in Weymouth, MA, is collecting thousands of dollars more each month, thanks to a new initiative aimed at making sure patients are aware in advance of their copays.
-
Tips from Anthony M. Bruno, MPA, MEd, Director of Patient Access and Business Operations, University of Pennsylvania Medical Center, Philadelphia.
-
Can you imagine the advantage of having a full-time systems analyst in the patient access department, working with access staff on a daily basis to solve information systems problems days, maybe weeks before a service request would have been answered by your organizations IS department? That is reality at the University of Pennsylvania Medical Center - Presbyterian.
-
As hospitals put procedures in place for the possible reemergence of severe acute respiratory syndrome during the approaching respiratory disease season, the Atlanta-based Centers for Disease Control and Prevention has issued a draft report designed to assist in those efforts.
-
Insured patient visits behind ED increase; AHA form available to report problems; Part A deductible rise set for 2004, HHS says; pay raise predicted for new registrars