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Hospital Access Management

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  • Registrar prevents identity fraud attempt

    The emphasis by Milwaukee-based Aurora Health Cares training and data quality team on making sure registrars were well acquainted with the systems process for preventing identity fraud paid off recently.
  • EMTALA Q&A: ‘Just the facts’ not enough if patient asks about bill

    Question: Is it true that we can violate EMTALA by not encouraging a patient to stay for treatment when he wants to leave?
  • Some finer points of the updated EMTALA

    These highlights of the final EMTALA rule were summarized by the Centers for Medicare & Medicaid Services.
  • Cream puffs, quilts, and competency tests?

    When the training and data quality staff took over the competency assessment of patient access employees at Milwaukee-based Aurora Health Care, they added a little regional flair to the process. A competency fair, inspired by Wisconsins popular state fair, replaced the previous practice of having supervisors with checklists review critical functions and material with individual registrars.
  • Audio conference clarifies final EMTALA regulations

    To provide you with critical information on the updated regulations from the Centers for Medicare & Medicaid Services, Thomson American Health Consultants offers "New EMTALA Regulations: Are They Too Good to be True?" an audio conference on Tuesday, Oct. 21, from 2:30-3:30 p.m., EST.
  • CMS hopes final EMTALA rule will ease burden

    There is much to rejoice about in the final rule of the Emergency Medical Treatment and Active Labor Act, with many of the most vexing parts of the law either clarified or eliminated altogether, but there still is plenty to keep you busy.
  • Knowledge (of denials) is power; integrated database provides it

    If you think your hospital doesnt have a problem with denials and you arent doing anything to track them, Christine Collins, CHAM, director of patient access for Bostons Brigham & Womens Hospital, strongly suggests that you just dont know one way or the other.
  • HIPAA Regulatory Alert: Labs seek HHS transaction guidance and relief

    In testimony before the U.S. Senate Special Committee on Aging, the president of the American Clinical Laboratory Association said that although labs are committed to compliance with the transaction standards, the Department of Health and Human Services needs to provide more specific guidance to assist providers struggling with implementation and also must streamline the mechanisms for development and maintenance of the transaction standards.
  • HIPAA Regulatory Alert: Survey shines light on HIPAA compliance efforts

    The summer 2003 Industry HIPAA survey conducted by HIMSS (Healthcare Information and Management Systems Society) and Phoenix Health Systems found that not enough time was seen as the major roadblock to meeting the Oct. 16 implementation deadline for transactions and code sets. And that report helped set the stage for CMS and others to apply their contingency plans and continue to accept noncompliant claims.
  • HIPAA Regulatory Alert: CMS implements contingency plan

    With surveys indicating that the required Oct. 16 compliance with transaction and code sets HIPAA requirements would be spotty at best, the Centers for Medicare & Medicaid Services has drawn industry support for deciding to implement its contingency plan and accept legacy claims for an undetermined period of time while efforts toward full compliance continue.