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Hospitals are running the gamut of possible solutions as they struggle to interpret the provisions of the HIPAA privacy rule, says Tony Mogavero, director of physician services for St. Petersburg, FL-based John Putnam International, a company that provides web-based and teacher-led education for access personnel.
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With Health Insurance Portability and Accountability Act (HIPAA) compliance and post-Sept. 11 security concerns in mind, Ohio State University Medical Center in Columbus has revamped its policies and procedures regarding the release of information on patients religious preferences, says Shannon Haager, assistant director of patient access services.
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As hospitals design policies in response to demands of the new privacy rule under the Health Insurance Portability and Accountability Act (HIPAA), access managers are faced with implementing the fine points of the procedures that will be required.
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Hospitals that have long designed and used their own advance beneficiary notices (ABN) to inform patients that a service is not likely to be covered by Medicare now should be using a form released by the Centers for Medicare & Medicaid Services (CMS).
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Recruiting and retaining qualified employees is an ongoing concern for access managers, who are in the position of offering comparatively low wages for a job that just keeps getting more complicated.