Hospital Access Management
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ED Registration No Longer a Stepping Stone; Staff Feel Valued
To push back against plummeting retention rates, the department made some simple but important changes.
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With a Little Patience, IT Expertise Pays Off for Revenue Cycle
Revenue cycle leaders and IT need one another to thrive. After spending time with IT in close proximity, revenue cycle leaders can gain a great deal of expertise. This comes in handy in bridging the gap between the two areas.
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Promoting From Within Can Lead to Strong Commitment
If patient access staff at Arlington-based Texas Health Resources want some reassurance that they really can move up in their jobs, they can just look around. Every single manager and director currently working in the department was promoted from within.
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Fewer Than Half of Seriously Ill Medicare Patients Well-Informed on Costs
The findings of a recent paper contradicted the general perception that seriously ill patients are well-protected through a combination of Medicare and Medigap, Medicare Advantage, or Medicare and Medicaid.
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Waiting for Outcomes of Legal Challenges Unwise
Two healthcare attorneys advise medical facilities to proceed as though the rule requiring the disclosure of secret negotiated rates will go forward as planned.
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Price Transparency or Price Gouging: Disclosure of Negotiated Rates Called a ‘Tipping Point’
How much does a health insurance company pay the hospital for an MRI? Nobody really knows — except the hospital and payer. That is about to change, thanks to a new rule that requires hospitals to disclose secret negotiated rates with payers.
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Enforcement Action Follows Predictable Path, Starts With a Letter
The Office for Civil Rights usually has much less patience and understanding when the covered entity or business associate has not adopted required HIPAA policies and procedures, has not properly trained and retrained its employees (no less often than once per year), failed to conduct required periodic enterprise-wide risk assessments, or failed to investigate and report a breach timely.
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Avoid Most Common HIPAA Violations With Best Practices, Education
HIPAA breaches can happen even to the best prepared healthcare organizations, but knowing the most common failings can improve your chances of staying in the good graces of the Office for Civil Rights.
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Revenue Cycle Needs Feedback From Patients and Family Advisors, Too
Patient and family advisory committees give valuable input at many hospitals. Often, though, the focus is on clinical processes more so than the revenue cycle, even though both matter to patients and families.
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Cost and Transparency Top Issues Facing Revenue Cycle
Will healthcare be able to change itself quickly enough, or will outside forces change the system in a way that may not be advantageous to consumers, providers, or insurers?