Hospital Access Management
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Revamped admissions save time and money
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Patients call to register for outpatient procedures
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Are you ready for ISO 9000?
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Here's your frontline report on the Joint Commission survey process
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Call center pleases patients, referring docs
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Pay attention to details in access center plans
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ERISA plans behind slow reimbursement
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Automated payroll system saves time, reduces errors
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On-line data delivered at point of scheduling
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Customer/patient dilemma key to effective training