Hospital Access Management
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Error rates drop sharply with new monitoring plan
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Communication's key when disaster strikes
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Practice fosters emergency preparedness
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Access managers absent from HFMA convention
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Patient-driven software aids upfront education
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Slow payments a liability as hospitals try to stay afloat in managed care era
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Cut through double talk when getting claims paid
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More children gaining insurance coverage
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Staff should work for patients, not insurers
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Links with docs' offices key to patient satisfaction