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The Department of Health and Human Services (HHS) published a final rule on Feb. 25 outlining essential health benefits that must be covered by all insurers wishing to participate in the new health insurance marketplaces.
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Because its our policy. Its required by the state. If a wary patient asks registrars why a certain piece of demographic information is needed, these answers are likely to make matters worse.
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At the same time emergency department (ED) registrars began asking self-pay patients for a $25 payment at St. Lukes University Health Network in Bethlehem, PA, the department implemented an onsite medical assistance program.
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When the Supreme Court ruled on the Affordable Care Act last year, it was widely hailed as a win for the healthcare reform law, according to the National Association of Healthcare Access Management (NAHAM), quoting an article in Stateline.
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While the emergency departments (EDs) at St. Lukes University Health Network in Bethlehem, PA, had a cash collection program in place two years ago, it was inconsistent and informal, according to Annemarie Mariani, patient access director.
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If a registrar is in the middle of collecting demographic information from a patient, he or she might be suddenly interrupted by a clinician entering the room.
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Occasionally, a patients name on the admission sheet jumps out at Linaka Kain, disability examiner/Medicaid specialist at Trinity Rock Island (IL) campus, because shes seen it many times in a short amount of time.
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The University of Texas M.D. Anderson Cancer Center in Houston launched a new patient webportal that allows patients to participate in scheduling their first appointment, reports Connie Longuet, MBA, MHA, CHAM, director of patient access services.
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Do staff members mention a patients name not just once, but three times during the registration process?