Hospital Access Management
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The end of an era for outpatient registration
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Pros ask: Where are the access benchmarks?
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Outpatient registration fades away: Collections are up; denials are down
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New admissions unit targets ED overcrowding
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ED-to-ED transfer not always an EMTALA violation
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Don’t give up: ED copays are ‘built into contracts’
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Are collections less than they could be? Training is probably the answer
When upfront collections first became a focus several years ago at Portland, OR-based Legacy Health’s six hospitals, “we started with the basics,” says Lindsay Hayward, director of patient access and health information management. -
New electronic bed board system offers efficiency, dramatic results
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Original bed tracking is basis for new system
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MSP rule change announced by CMS