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Creative Solutions for Your World is the theme of the 31st annual conference and exposition of the National Association of Healthcare Access Management (NAHAM) to be held this month at the Saddlebrook Resort in Tampa, FL.
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Many small physician practices had gaps in three key areas as they attempted to meet the April 20 deadline for HIPAA security standards, according to Dallas-based MedSynergies.
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The Department of Health and Human Services (HHS) has published the third in a series of seven papers designed to provide guidance on the HIPAA security standards.
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Hospitals may safely upgrade the patient acuity classifications of their emergency department triage systems, but they cannot downgrade them, for fear of violating the requirements of the Emergency Medical Treatment and Labor Act.
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While Providence Health System has used such methods as measuring length of stay and focusing on “discharge by 11” to improve patient throughput, a recent Institute for Healthcare Improvement (IHI) “call around” offered some new food for thought on the subject.
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Providence Health System is pulling out all the stops as it focuses this year and next on improving patient throughput at its three Portland, OR-area hospitals, says Kathy Campbell, black belt project manager for health services integration.
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Under the banner of a comprehensive initiative called “Operational Excellence,” employees at Portland, OR-based Providence Health System are working to help their organization meet its strategic goals, says Nancy Roberts, regional director for integrated performance and Six Sigma champion.
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The University of Arkansas for Medical Sciences Medical Center in Little Rock has been on an upward trend in registration accuracy since 2000, thanks to continuous tweaking of its education program and improved auditing methods by the access department’s revenue integrity specialist team.
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Several hundred hospitals throughout the country are now giving patients and their families the opportunity to set up “CarePages” that allow them to send updates on the patient’s condition over the Internet and receive messages in return.
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Solutions such as the CarePages designed by Chicago-based TLContact are modern-day ways of expressing concern about people who are ill or undergoing surgery. But while people don’t send cards to patients as much as they used to, notes the senior director of access services at Swedish Covenant Hospital in Chicago, there is still a sizable flow of personal mail arriving at hospitals that must be dealt with.
