Home Health & Hospice Care
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Customer satisfaction rises with new teams
6 tips to set up functional improvement teams
Let CPHQ exam guide your continuing education
Red flags show when to benchmark
Look to OSHA, JCAHO for employee safety guidance
Unannounced survey topics for home care
Quality may be key in new COPs, but HCFA still requires paperwork
'Homegrown' satisfaction surveys aren't enough
3 tips take fear out of data measurement
Take leap from manual to on-line data collection