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In many cases, inappropriate phone calls are more obvious to people other than the patient or the risk manager.
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Suppose you were reviewing a new malpractice claim and a nurse told you that the surgeon happened to be on the phone when the patient made a mistake that injured the patient. Surely the surgeon was talking to another physician or reviewing lab results for the patient, right?
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The privacy breach with George Clooney's medical records indicates the staff of Palisades Medical Center in North Bergen, NJ, did not truly understand the Health Insurance Portability and Accountability Act (HIPAA), says Don Thomas, CEO of SoftLight Development.
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Ensuring the privacy of patients and the security of their medical records is fairly well accepted by staff, and most will not hesitate to pledge their commitment to keeping medical records private. But what happens when one of the world's biggest movie stars shows up at your hospital for a minor emergency, with no opportunity to plan VIP treatment and added security?
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Crew resource management has been the key improvement that led to the significant improvements in patient safety in the obstetrics unit at Beth Israel Deaconess Medical Center (BIDMC) in Boston.
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This is the background to the medical records breach that led to suspension without pay of 27 employees at Palisades Medical Center in Bergen, NJ.
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A woman who had an ectopic pregnancy and suffered from paranoid schizophrenia went to the hospital complaining of a two-week history of vaginal bleeding. Unable to detect any fetal heart tones or recognize a fetus in utero, an on-call obstetrician/gynecologist discharged the woman. The woman returned to the hospital a couple of days later, but again was discharged when she said she had started to feel better. The woman was subsequently found dead at home.
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The Healthcare Information Management and Systems Society (HIMSS) says it supports development of interoperable electronic personal health records (ePHR) that are interactive and use a common data set of electronic health information and e-health tools.
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The Chicago Police Department and the patient safety team at the University of Chicago Medical Center are investigating suspiciously high levels of insulin that left two elderly female hospital patients dead and a third in a coma earlier this summer.
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Mariko Bird, MD, an anesthesiologist at the University of Washington in Seattle, recently studied the malpractice claims related to acute pain management and found 150 cases in the American Society of Anesthesiologists Closed Claims Project database, which has a total of 7,328 closed claims.
