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Most aggressive behavior in a health care setting can be controlled before it turns violent if you know the right strategies to use.
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Risk managers should encourage health care staff to think of a six-step aggression continuum, suggests Steve Wilder, CHSP, EMT-P, a security consultant with Sorenson, Wilder & Associates in Bradley, IL
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A pregnant woman in labor was admitted to the hospital. In agony due to the large size of the baby, the patient asked for epidural anesthesia.
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The Centers for Medicare and Medicaid Services (CMS) says a state Medicaid agency and Medicare Advantage plan may share protected health information to identify dually eligible enrollees.
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The Electronic Privacy Information Center (EPIC) West Coast Office has told the U.S. Food and Drug Administration (FDA) it is concerned about an issue in direct-to-consumer (DTC) medical marketing ...
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This description of the Condition H system comes from Tamra Merryman, RN, MSN, FACHE, vice president of the Center for Quality Improvement and Innovation for the University of Pittsburgh Medical Center (UPMC) Health System.
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Adopting a just culture instead of a nonpunitive or blame-free culture means you have to be ready to discipline employees for some behavior that can threaten patient safety, but how do you know when punishment is appropriate?
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Under a just culture, employee misbehavior can be categorized in these three general ways.
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When educating front line staff members, it is best to use a combination of methods, says Denise C. Myers, RN, MS, CNAA, CPHRM, director of risk management at Monongalia Health System in Morgantown, WV.
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An obstetrician encountered difficulty in delivering a baby because the baby's shoulders had become stuck.
