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Employee Management

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  • Fauci: Vaccine Booster Should Spark Strong Immune Response

    Healthcare workers are expected to be a priority for COVID-19 vaccine booster shots this fall, providing more protection against the highly transmissible delta variant and likely reducing breakthrough infections.
  • FDA Approval of Pfizer Shot Opens Floodgates for Mandates

    Many hospitals and healthcare facilities are expected to mandate COVID-19 vaccination for employees now that the FDA has removed the emergency use authorization label and fully licensed the Pfizer-BioNTech vaccine. It is expected the full licensure will now encourage vaccine mandates and requirements beyond healthcare settings.
  • The NICU/PICU Case Management Experience

    While many departments and practices within the medical field might entertain a shift toward a more family-centered care model, no place exhibits this more than neonatal intensive care units and pediatric intensive care units. Care for these patients must include family, and so differs somewhat from case management in adult populations.
  • A Hospital at Home Program and the Role of the Care Management Team

    For many healthcare systems, a hospital at home program was a necessity born out of COVID-19. At Indiana University Health, a program that allowed patients to continue treatment and recovery at home after discharge had been discussed before the pandemic, but never put into action. That changed when the pandemic started. They went forward with the program, knowing it was the right time to try it.
  • Nurses Note Needed Improvements in Care When They Are Patients or Caregivers

    Nurses who were patients or caregivers overwhelmingly said they felt the need to intervene in care, a new study revealed. More than 82% of nurses surveyed said they had been either a patient or a caregiver to a patient with a serious medical condition. Ninety-six percent said they felt the need to intervene based on their medical knowledge.
  • Early Engagement Is Crucial to Workers’ Comp Case Management

    Early engagement with injured workers is necessary to improve education and communication, prevent problems, and to facilitate collaboration between patient and case manager. One important tactic in dealing with workers’ compensation cases and building trust is to empower the patient by providing educational resources and explaining why certain interventions are needed.
  • How to Help Patients with Limited English Proficiency

    As with many other unfunded federal mandates, interpretation services in hospitals face a variety of resource challenges, including insufficient staff training, too few interpreters, and cumbersome technological solutions. To surmount communication barriers, case managers and other healthcare professionals should pay attention to language access, such as interpreters and translations, usable health information (which is eliminating medical jargon), and cultural humility.
  • Limited English Proficiency Can Impede the Transition Process

    As the United States becomes more diverse, healthcare facilities treat more patients with limited English proficiency. This highlights the need for more effective interpreter services, especially at discharge. Care coordination and transitions could improve if health systems provide more consistent and adequate interpretation help to patients with limited English proficiency, research shows.
  • HIPAA Records Retention: What Really Is Required?

    Risk managers and compliance officers for HIPAA-covered entities might be uncertain about what the privacy law requires regarding records retention because medical records, HIPAA records, federal laws, and state laws become entangled. Clarity on HIPAA records retention might relieve some burden so that covered entities are not doing more than necessary just to ensure compliance.
  • Court Rules No Private Right of Action for HIPAA, But Questions Remain

    Covered entities may have found themselves breathing a sigh of relief following a recent decision from the U.S. Court of Appeals for the 4th Circuit. In Payne v. Taslimi (998 F.3d 648), the court ruled the plaintiff could not sue as an individual for a HIPAA violation. However, the ruling is not necessarily a complete win for healthcare organizations.