Employee Management
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Global Health Officials Announce Updated Name for Monkeypox
The traditional name will be phased out in favor of “mpox.”
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Unprecedented Strain on EDs Predates COVID-19 Pandemic
The American College of Emergency Physicians and other groups sent a letter to the White House in which they declared the ED boarding problem a “public health emergency.” The groups asked the Biden administration “to convene a summit of stakeholders from across the healthcare system to identify immediate and long-term solutions to this urgent problem.”
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LWBS Patients Pose Risks for EDs Under EMTALA
Solid documentation is the best weapon against accusations a clinician violated the Emergency Medical Treatment and Labor Act and a patient who left the ED without being seen who files a malpractice lawsuit.
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Leverage Rounding, Team-Based Interventions to Address Frontline Burnout
A Texas-based health system looks at employee well-being through a quality and safety lens, directly connecting worker well-being to the organization’s efforts to improve patient safety.
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Point Person Dedicated to Nurse, Support Staff Well-Being
Understanding the critical importance of nurse well-being, a Washington, DC-based health system created a new position dedicated to this work.
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Common Factors if Emergency Nurses Are Named in Malpractice Claim
In an analysis of more than 4,600 claims, researchers found 18% of nursing-related malpractice claims involved ED nurses. Treatment and transport delays were top complaints, underscoring the importance of teamwork and structured communication.
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Robust Data Collection, Careful Review Key to Preventing Disparities
A Boston health system has launched a multimillion dollar program aimed at eliminating disparities and promoting antiracist care.
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Confusion Over ED Instructions Remains Unaddressed Even After Discharge
There is an opportunity to make the ED a place where people feel heard and like they received what they needed, which is especially important because the ED is a crucial point of contact for some historically underserved populations.
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Not a Simple Conversation: Understand Depositions and How to Prepare
It is likely any healthcare litigation will include depositions in which clinicians and administrators are asked questions under oath. The information provided can be critical to the outcome of the case. Depositions can be stressful and difficult for people not accustomed to them. Risk managers can help by preparing participants for this experience.
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Improve Documentation for Compliance, Med/Mal Defense
Good documentation is the foundation of any solid malpractice defense and proper continuity of care argument, so risk managers constantly urge clinicians to make meticulous notes. But there are many ways in which documentation can fall short. Frequent education and adjustment to technological changes can be key to making good documentation.