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Employee Management

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  • Be an advocate for your patients

    Whenever theres something new that has to be done, theres a tendency for administrators in many settings to assign the task to case management, often with the comment that theyre already in the patient record.
  • CM provides services to senior citizens

    Nancy Polites, LCSW, C-ASWCM, worked as a social worker for a home health agency, a hospital, and a hospice service before starting Elder Care Service, a case management service for seniors in 2007 with a colleague while she was living in California.
  • Study: Long nursing shifts linked to burnout

    While the 12-hour work day has become the norm for nurses, there is new evidence that such longer shifts are not necessarily a good idea, especially when nurses work several consecutive days involving 12-hour shifts, or they are required to put in excessive amounts of overtime.
  • Success means doing the right thing

    To make a go of it as an independent practitioner, case managers must have a strong desire to do the job, know the rules and regulations involved in their profession, stand firm and resist the pressure to veer from doing things the right way, says Brenda Keeling, RN, CPHQ, CCM, president of Patient Response, Inc., a Durant, OK, healthcare consulting firm specializing in regulations and compliance.
  • Know the challenges before going solo

    Its great to be on your own, make your own schedule, and do the work you love, but there are a lot of challenges associated with starting and maintaining a business as an independent case manager.
  • Malpractice insurance is essential part of business

    Independent case managers should purchase malpractice insurance to protect themselves from possible legal action if the patients whose care they manage experience an adverse outcome, says Elizabeth Hogue, Esq., a Washington, DC, attorney specializing in healthcare issues.
  • Going solo has challenges, but many rewards

    If youre tired of the same routine, dealing with your organizations bureaucracy and policies and procedures, and being just another employee who has to take the cases your supervisor gives you, it might be time to look into starting your own case management business as a solo practitioner.
  • Patient-centered ED transfers boost safety

    Many EDs have found ways to streamline their triage processes and slash door-to-provider times. Such department-level improvements are important, but eventually ED administrators have to deal with the inpatient side of the equation for those patients who need to be admitted for further treatment.
  • Even if you build it, they may not come

    Its not just enough to be a terrific case manager. To become a solo practitioner, you also need to be able to market yourself.
  • Continue focusing on documentation, status

    The Centers for Medicare & Medicaid Services (CMS) proposed rule for the 2014 Inpatient Prospective Payment System (IPPS) is subject to change, but hospital case managers still should familiarize themselves with the rule and determine the impact, says Ralph Wuebker, MD, MBA, chief medical officer for Executive Health Resources, a Newton Square, PA, physician advisor company.