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Hospital case managers and social workers are in a perfect position to help patients and family members come to terms with end-of-life decisions before they are in a crisis situation, asserts Catherine M. Mullahy, RN, BS, CRRN, CCM.
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An intensive case management program that provides case management, disease management, and behavioral health coordination for high-risk, high-cost members has resulted in savings of $6.1 million in a 12-month period for Keystone Mercy Health Plan.
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Health plans are beginning to take a holistic approach to managing patient care, focusing on the member's overall health instead of just one condition or episode of care.
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Similar to teaching, documentation must meet the needs of a patient. While some documentation is better than no documentation, more detail benefits the patient because it directs staff members on the status of the education process.
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With individuals who are ages 65 and older undergoing almost one-third of the 25 million surgical procedures performed annually, and with people ages 85 and older representing the fastest growing segment of our population, it is important that any surgical program pay close attention to the special needs of older patients.
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At Crescent PPO, case managers follow their clients through the continuum, helping them with all of their needs, whether it's disease management, case management, education about a chronic condition, or help navigating the health care system.
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Under a new holistic case management program at Regence BlueCross BlueShield, one case manager, called a care advocate, follows members along the continuum of care, no matter what their health care needs.
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To enhance patients' satisfaction levels, not to mention their ability to rest and heal Montefiore Medical Center in Bronx, NY, has gone "back to the basics," says Elodia Mercier, RNC, MS, ANM, administrative nurse manager.
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As of this month, the Joint Commission on Accreditation of Healthcare Organizations requires accredited organizations to offer flu vaccines to staff and volunteers.
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Chronic job burnout -- the core components of which are emotional exhaustion, physical fatigue, and cognitive weariness -- might be a risk factor for the onset of type 2 diabetes in apparently healthy individuals, say Israeli researchers who have posed yet another health link to job stress.