Employee Management
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Knowledge of competencies key to successful CM
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Don’t let patients suffer — explore range of end-of-life services
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Malpractice issues likely to plague CMs in the future
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To avoid lawsuits, be the best CM you can be
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System coordinates mental, physical sides of illness
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Personal visits give insight into return-to-work cases
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Negotiate with everyone, but aid the injured worker
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Public awareness about case management needed
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Community resources can supplement EOL benefits
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DM should include psych component for best results