Employee Management
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Training for Toxic Work Culture Should Start in Nursing School
While often seen as separate and disturbingly distinct, incivility, bullying, and violence in healthcare are actually connected across a common culture of toxicity.
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Patient Complaints Tied to Worse Outcomes
Patient complaints can have a direct correlation with the quality of a surgeon’s performance, according to a recent study.
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The Joint Commission Requires Some Information
Courts have imposed a duty of care that hospitals must exercise in granting privileges, and The Joint Commission likewise requires hospitals to obtain references and information from other facilities with which the physician has practiced.
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Commenting on Past Employee Behavior Is Thorny Issue
Inquiries about a previous employee or physician’s performance at your hospital can put administrators in a difficult position.
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Case Highlights Role of Nurse in OB Safety
Nurses are perceived as highly skilled and educated professionals who are charged with making clinical observations, exercising discretion, and taking appropriate treatment actions based on a patient’s changing clinical picture.
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Nurses Should Understand Their Risk in OB Malpractice
It is critical for nurses to adhere to specialty standards and recommendations to avoid legal action in case of a patient injury.
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Enough Is Enough: OSHA to Issue Regulation on Violence
Taking the first step in what is likely to be a protracted political struggle, OSHA recently announced it will promulgate a federal regulation to protect healthcare workers from a shocking epidemic of violence.
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When Hiring New Staff, Which Is Priority: Experience or Passion?
Hiring new case management staff might work best if managers think outside the box of maximum nursing experience.
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Reader Feedback: ‘Here Are the Things I Notice’
Author Stephen Earnhart shares feedback and reader comments from the March article "Here Are the Things I Notice."
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Risk Matrix Helps Staff Make Decisions, Take Responsibility
A risk matrix can help hospital leaders and staff identify issues most likely to happen and to cause the most harm.