Employee Management
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Study Shows How ASCs Can Cut Cancellations in Half
Cancellations at a pediatric ASC dropped from a rate of 16.8% to 8.8% three months after the ASC made changes that included educating staff and implementing a call log, call script, and checklist, according to a new study.
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Better Communication Between Staff Can Help Prevent Medical Mistakes
Wrong site, wrong procedure, and wrong patient surgery problems consistently have an underlying factor: poor communication between healthcare professionals, according to the Patient Safety Network of the federal Agency for Healthcare Research and Quality.
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Data Collection with Benchmarking Provides Great Quality Improvement Opportunity
Quality improvement projects can benefit from data collection and benchmarking. Small surgery centers now can afford the resources necessary to make these happen.
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Recent Hospital Kidnapping by Gunman Highlights Need for Active Shooter Plan
The wrong thing for an ambulatory surgery center team to think after reading about an active shooter incident is “it can’t happen here,” training specialists say.
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Orientation and Delegation Are Key When Using Case Management Extenders
Hiring extenders can add much-needed clerical support to overworked case managers.
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HIPAA Not Just About High-tech Security
One of the most common mistakes is to perceive HIPAA compliance as solely or predominately a technology problem.
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What You Think You Know About HIPAA Might Be Wrong
Healthcare organizations take HIPAA seriously and typically devote substantial resources to education and monitoring, but misconceptions about the privacy law still can trip up the best efforts.
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Unnecessary Surgery Results in $625,000 Verdict
A physician did not confirm the existence of an abdominal mass, resulting in an unnecessary surgery.
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Defendants Prevail on Failed Kidney Transplant Appeal
A defendant hospital prevailed on a suit involving a kidney transplant, in a case that highlights the importance of expert witness testimony.
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HHS Offers Guide on Measuring Compliance Effectiveness
The Department of Health and Human Services Office of Inspector General is offering a guide to measuring the effectiveness of a hospital or health system’s compliance program.