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Employee Management

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  • Court Orders New Trial After Finding Hospital’s Expert Lacked Necessary Qualifications

    This case shows how expert testimony plays a crucial role in establishing the cause of injuries and determining liability in medical malpractice litigation. It also highlights the importance of selecting an expert who is not only qualified to offer an opinion on general causation, but one who is qualified to offer an opinion on specific causation. The difference between the two is the difference between a favorable verdict and a retrial.

  • Employee Curiosity Sometimes Overcomes HIPAA Training

    Recently, a hospital in Washington was fined $240,000 in a settlement with the Office for Civil Rights over allegations that 23 security guards snooped in the medical records of 419 patients — a reminder that this pernicious type of HIPAA violation is difficult to eliminate.

  • Plan Now for Eventual HIPAA Changes

    HHS has been expected to finalize proposed modifications to HIPAA in 2023, but it now appears that will not happen until December 2024 — or later. Whenever the changes come, covered entities will need to review their compliance policies and update them within 180 days of final rulemaking.

  • Crisis Case Management Helps Prevent Teen Suicides

    Rates of attempted and completed suicides have increased sharply in recent years, particularly among adolescents. A crisis care program at a children’s hospital provides case management help to teens and their families.

  • How Case Managers Coordinate Care for Youth in Crisis

    Adolescents are at risk of anxiety, depression, and suicidal ideation. In response, a health system created a program that uses case management to help them.

  • Case Management Interventions Can Improve COPD Treatment Adherence

    Medication adherence rates for treatment of COPD are low. The results of research suggest fewer than half of patients with the chronic illness take their medication properly.

  • Ways to Improve Provider-Patient Communication

    Communication between providers and patients declined from 2013 to 2019 among older adults, especially among those with multiple chronic conditions, according to recent research. The decline occurred across all racial groups, but was particularly noticeable among non-Hispanic white patients.

  • Healthcare Violence Prevention Measures Are Needed

    The American College of Emergency Physicians polled members in 2022 and found two-thirds of ED physicians reported assaults in the past year. More than one-third said they had been assaulted more than once. Eighty-five percent of physicians said they experienced anxiety, emotional trauma, and a loss of productivity due to violence.

  • Using AI in Case Management

    Touted as a way to save money and time, enable more accurate diagnoses, and streamline processes, AI can be a helpful tool in hospitals. The accessibility of high volumes of information can help with decision-making and care coordination.

  • A Little Humor Can Go a Long Way in Healthcare

    While healthcare professionals frequently work in high-stress conditions, there are times when they can lighten the mood, provide comfort, or defuse an escalating situation despite the circumstances. One method for case managers to consider is using humor in care.