Employee Management
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Sparsely Charted History and Physical Complicates Med/Mal Defense
Thorough charting on the history and physical of an ED patient can prove the standard of care was met. Still, the medical record often contains little more than a series of checkboxes.
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Patient Safety Act Affords Protection for Adverse Event Investigations
The Patient Safety and Quality Improvement Act of 2005 affords substantial protections from discovery for information related to adverse events. Hospital leaders and clinicians often do not fully understand how to use these protections.
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Opioid-Related Claims Show Need for Good Processes
The opioid crisis continues to create increased liability risks for healthcare providers, who must contend with more scrutiny over prescribing and management practices. A review of closed claims indicates hospitals and physicians can improve the way they follow guidelines and processes designed to reduce the risk.
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10 Things Never to Say to a Patient or Family Member
There are certain things nurses and physicians should never say to a patient or family member because they can lead to an increased risk of liability and dissatisfaction. Risk managers should educate clinicians about these comments to avoid.
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IHI Provides Practical Steps for Reducing Morbidity and Mortality From Opioids
The Institute for Healthcare Improvement has collaborated with the Boston Medical Center to provide a set of best practices for reducing morbidity and mortality related to opioid use disorder, focusing on practical steps that can be taken immediately. Simply reducing the number of opioid prescriptions is not enough, the report authors wrote.
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This Flu Season, Consider These Tactics to Manage Capacity, Prioritize Safer Care
Hospitals and EDs should be prepared to manage the kind of capacity problems that result when hospitals accustomed to running at or near full capacity are slammed with a steady flow of influenza patients, many of whom require hospitalization. There are several tactics that can help hospitals and EDs manage the kind of capacity challenges that occur during flu seasons and other periods of peak volume.
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Population Health Program Extends Continuum of Care
Valley Health System’s population health program employs post-acute navigators who help coordinate care transitions to skilled nursing facilities, home health, and community providers.
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Wearable Technology Can Improve Patient Data Collection
Case managers increasingly will benefit from the use of wearable technology that helps them monitor patients across the care continuum. These devices allow case managers to remotely monitor a patient's progress.
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Wearable Technology Reinforces Case Management Teaching, Provides Data
Case management can extend its reach through wearable technology that tracks a patient’s exercise level, sleeping habits, vital signs, medication use, injuries, gait, and other data.
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Paradigm Shift Needed on Healthcare Violence
Workplace violence in healthcare occurs at rates more than four times higher than in other industries. Patients and family are under stress, and often take it out on the physicians, nurses, and other employees.