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  • CUSP Provides Tools and Support for Improving Safety

    The Comprehensive Unit-based Safety Program (CUSP) was developed by safety and quality researchers at the Johns Hopkins Armstrong Institute for Patient Safety and Quality and the Agency for Healthcare Research and Quality. CUSP was developed to improve patient safety by providing tools and support for caregivers that can help them identify and address hazards.

  • Patient Safety Improves with CUSP Approach

    A health system in Maine is improving patient safety with the Comprehensive Unit-based Safety Program. This approach emphasizes empowering frontline staff.

  • COVERED Project Seeks to Protect ED Personnel from COVID-19

    Few questions are of greater concern to emergency health personnel these days than how they can protect themselves from COVID-19. It is an issue loaded with nuance. Much depends on such factors as how someone works in the emergency department, what procedures they perform, what specific practices they use when performing those procedures, and how often they are exposed.

  • Rural Hospitals Struggle Amid Budgetary Constraints, Reporting Requirements

    Hospitals across the United States have their hands full dealing with COVID-19 pandemic-related obstacles that are straining resources and increasing the stress levels of frontline providers. Meanwhile, hospitals in many rural communities are facing added concerns. Many have seen their already-precarious financial health pushed almost to the breaking point while staff struggle to keep up with ever-changing medical advisories and reporting requirements. All this on top of meeting the care needs of their communities in an environment where many patients fear accessing care.

  • Keep Staff Healthy and Productive Using Leadership Techniques

    Case management leaders can help their employees maintain their health and productivity during crises, such as the COVID-19 pandemic, by following organizational policies. One technique is to help employees change their perspective about what is happening to them and around them.

  • Individual Drive, Human Spirit Can Help Case Managers, Others Cope with COVID-19

    The COVID-19 pandemic has put healthcare workers in the spotlight, highlighting their heroism in the face of disease, severe illness, and death. Case managers are among the unsung heroes of the crisis, as they work to keep patients safe during transitions — sometimes in the face of daunting challenges.

  • Remote Monitoring Technology Can Improve Efficiency

    Community case management and care coordination services are important in the care of at-risk seniors. But healthcare organizations sometimes find it challenging to leverage resources. One potential solution is to use technology, such as remote patient monitoring, to increase case management efficiency and improve outcomes. Using a remote monitoring system can streamline services by warning case managers when patients’ vital signs are outside expected ranges.

  • Pandemic Coronavirus May Kill the Handshake

    The COVID-19 pandemic may be the death knell of the handshake, although its deep anthropological roots may resurface after the viral storm is over. A study using nonpathogenic bacteriophage MS2 as a viral surrogate found that handshakes and, to a lesser extent, fist bumps can be sources of transmission.

  • Fear of Threats, Violence During Pandemic Response

    Violence has been an ongoing threat to healthcare workers, but it is manifesting again as social tensions rise amid the COVID-19 pandemic. This became evident during the politicization of wearing face masks and threats against public health officials trying to enforce their use or mandate other pandemic control methods.

  • Caring for Our Caregivers Initiative Helps Healthcare Workers Meditate

    A nonprofit psychology group has launched the Caring for Our Caregivers initiative, distributing computer tablets with meditation and wellness exercises to help healthcare workers during the COVID-19 pandemic. The pandemic has exacerbated the longstanding issues of staff burnout in healthcare, adding elements of fear that may lead to post-traumatic stress disorder.