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A 49-year-old woman waits for two hours at Vista Medical Center in Waukegan, IL's ED after reporting chest pain, shortness of breath, and nausea to the triage nurse.
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Knowledge of the requirements of the Emergency Medical Treatment and Labor Act (EMTALA) is lacking in the emergency department (ED), according to a recent study.
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While our nations' emergency physicians were considerate enough to hold their annual scientific assembly in weather-ravaged New Orleans, the courts in the Bayou dealt the house of medicine its version of a tsunami and trailing hurricane ...
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A new report from the Centers for Disease Control and Prevention's (CDC) reinforces the assertions of a report on the state of emergency medicine by the Institute of Medicine (IOM) that crowding in the nation's EDs has reached nearly epidemic proportions.
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The following is a hypothetical example to illustrate how to calculate the cost of poor quality (COPQ) and the financial impact of improved quality in the ED. The example was provided by Diana S. Contino, RN, MBA, CEN, FAEN, manager of public services-health care for Costa Mesa, CA-based BearingPoint, which provides consulting, application services, technology solutions, and managed services for health care clients and others.
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Every ED manager is concerned about maintaining high-quality standards in their department and recognizes the impact poor quality can have on outcomes and patient satisfaction. However, say the experts, only a small minority recognizes and calculates the impact poor quality can have on their bottom line.
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It seems that the legal ED horror stories never end. Just a few months after a Florida family sued over the death of a stroke victim who they say waited too long for a neurosurgeon, a Lake County, IL, coroner's office has ruled an ED death a homicide that was the "result of gross deviations from the standard of care that a reasonable person would have exercised in this situation."
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The continuing shortage of nurses and a growing shortage of physicians has created a twofold challenge for ED managers, say the experts. The first challenge: How to attract and retain talented staff. The second: Dealing with the sad fact that while staff salaries are surging, ED director and manager compensation lags behind.
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The Joint Commission on Accreditation of Healthcare Organizations and the National Quality Forum have announced the winners of the Joint M. Eisenberg Patient Safety and Quality Awards.
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For the first time in several years, the Joint Commission on Accreditation of Health Care Organizations has revised the look-alike/sound-alike drug list.