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The Joint Commission has issued an interim action that allows a pharmacist to conduct a retrospective review of medication orders within 48 hours when a pharmacist's prospective review is not performed.
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A July 13, 2006, letter from Thomas E. Hamilton, the director of the Centers for Medicare & Medicaid Services (CMS) Survey and Certification Group, about proper handling of EMS ambulance patients has caused a stir in emergency medicine circles that still reverberates today, as confusion remains about exactly what CMS meant.
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The ED management team at Botsford General Hospital in Chesterfield, MO, has adopted and adapted quality improvement principles from The Studer Group, a quality improvement consulting organization in Gulf Breeze, FL, to boost its patient satisfaction rates from the high 80s to the 99th percentile.
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The EDs at three Toronto area hospitals Mount Sinai, Toronto Western, and Toronto General now are able to perform beside ultrasounds using a hand-held device.
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Garnering patient satisfaction scores in the 95th percentile is impressive, but doing it for 10 consecutive years really makes people sit up and take notice.
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The Working Group on Emergency Mass Critical Care has released recommendations to help EDs meet the accreditation standard that requires their facilities to prepare to respond to an influx, or the risk of an influx, of infectious patients.1 The recommendations include the following:
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AHC Media appreciates the faith you have placed in us to provide you with practical, authoritative information.
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When a gentleman of Middle Eastern appearance entered the ED at Warren Hospital in Phillipsburg, NJ, March 11, 2004, he began asking the duty nurse atypical questions relating to the hospitals bed capacity, the means by which care was delivered, and how many patients the department had at certain times.
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Heres the other side of the impostors coin or to put it another way, an incident that proves things arent always what they seem.
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In the fall of 2001, ED diversion hours in San Diego County, CA, were averaging 4,006 a month, with a monthly average of 1,320 diverted ambulance patients. Area hospitals were on diversion status an average of one out of every four hours.
