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At Cincinnati Childrens Hospital Medical Center, for example, several years of ongoing meetings with community physicians created awareness of how the facilitys ED handled transfers. It also engendered valuable interpersonal relationships among medical professionals, while the facility improved communications through centralized phone and computer transfer capabilities.
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Denver Health Medical Center is being sued by a patient who claims that two hospital workers took a photograph of his genitals while he lay unconscious in their ED last February. Could a hospital be held liable for such accusations?
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The ED at North Memorial Medical Center in Robbinsdale, MN, has been able to increase the percentage of criteria blood draws from 31% to 41% one of the keys to slashing lab specimen turnaround time. But since only a specific percentage of patients meet the criteria at any given time, how is that possible?
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In 1997, the ED at Parkview Hospital in Fort Wayne, IN, was in the 45th percentile in South Bend, IN-based Press Ganey Associates satisfaction rankings. That same year, Southern Ohio Medical Center in Portsmouth, languished in the ninth percentile.
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The Centers for Medicare & Medicaid Services (CMS) has issued interpretive guidelines for the Emergency Medical Treatment and Labor Act (EMTALA) final rule that took effect last November.
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One of the issues constantly plaguing ED managers is the hidden bed a precious commodity when a crunch is on. But there are a number of methods that can help identify those beds sooner, says Marty Karpiel, FACHE, FHFMA, president of Karpiel Consulting Group in Long Beach, CA.
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Poor communication in the ED can have dire consequences. In fact, poor communication between health care professionals is the root cause of nearly seven of 10 sentinel events, according to the Joint Commission on Accreditation of Healthcare Organizations and nowhere is communication more critical than in the ED. According to the Joint Commission, there were a total of nearly 500 sentinel events in 2003 and more than 400 in 2002.
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The Agency for Healthcare Research and Quality (AHRQ) has produced an evidence-based tool to help hospitals evaluate their disaster training drills. Called Evaluation of Hospital Disaster Drills: A Module-Based Approach, it is designed to help hospitals identify strengths and weaknesses in their responses during a disaster drill.
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