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This is the first of a three-part series addressing the top five issues that lead to malpractice claims in the emergency department and how you can address them. In this issue, ED Management examines how the ED is at especially high risk and how you can reduce lawsuits.
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With this years flu season shaping up to be the worst in years, encouraging your own staff to get vaccinated is one of the best things you can do to prepare for the onslaught.
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An ED in Lebanon, NJ, has been cross-training clerical staff to work as technicians for the past 10 years and reports that the system is a major help in reducing the workload for nurses and other staff.
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Anticipating that its surveyors may have as much difficulty as ED managers in interpreting the final Emergency Medical Treatment and Labor
Act (EMTALA) rule, the Centers for Medicare & Medicaid Services (CMS) recently issued a guidance memo that clarified some definitions and outlined three ways in which your EMTALA obligation comes to a halt.
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Chest pain is one of the conditions most likely to lead to a charge of malpractice for two main reasons, says Diane M. Sixsmith, MD, MPH, FACEP, chairman of emergency medicine at New York Hospital Medical Center of Queens in Flushing.
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As EDs look for any solution that will help ease the problems of overcrowding and long wait times, one is finding that a technique already used in the restaurant industry can work in a health care setting as well.
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It sounds like a good idea, and consultants are throwing it around all the time: Cross-train your staff so you get more out of the same people. But how exactly do you cross-train the staff?