ED Management
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HCFA’s Action Plan for Y2K
Make sure your ED is appraised of hospital-wide year 2000 concerns
Use protocols to improve communication with patients
Correction:
Keep lines of communication open between managers and staff
Eleven pitfalls to avoid when redesigning the ED
Emergency Medicine Reports Rapid Reference Cards: Volume 2
Coping with eight types of problem personnel
Pearls of wisdom from ED leaders
Family-centered focus comes to the ED