Discharge Planning
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Questions About Your Patients’ Culture? Look For Answers Here
Information that case managers can use to find out more about their patients is just a click away
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Hospital Uses Telehealth to Monitor At-risk Patients On the Navajo Reservation
Faced with the need to provide follow-up care for its Native American patients, many of whom lack electricity or running water, the telehealth department at Northern Arizona Healthcare’s Flagstaff Medical Center developed a remote patient monitoring program and worked with the care management staff to implement the program.
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Hospital Works to Make Native American Patients Feel Comfortable
Flagstaff Medical Center, part of Northern Arizona Healthcare System, created a program to accommodate the beliefs and practices of their Native American patients, which make up about 40% of the hospital’s patient population.
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Whenever Possible, Combine Western and Traditional Medicine
When a patient’s cultural practices, such as traditional healing, are incorporated into the treatment plan, it can go a long way toward ensuring that patients follow the plan of care.
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Base Your Plan of Care On the Individual’s Beliefs and Practices
If case managers want their discharge plans to succeed, they should take the time to really understand their patients.
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Cultural Competency Is Essential in an Increasingly Diverse Society
If case managers don’t learn about their patients’ cultural beliefs and practices and incorporate them into the plan of care, their efforts to develop a trusting relationship with their patients and create a successful discharge plan may be in vain.
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How to Improve the Quality of Case Management Departments through Staffing, Part 2
This month, we will discuss some new and creative ways to use the staffing within a case management department.
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Readmission Rates for Bariatric Surgery Drop with QI
Thirty-day readmission rates for bariatric surgery patients can be reduced by implementing a series of quality improvement efforts, according to recent research.
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Hospitals Can Now Factor Socioeconomic Status into Readmissions
Hospitals have long complained that assessments of readmission rates do not take into account the socioeconomic factors that can influence them, resulting in facilities serving the neediest patients taking a financial hit when they don’t meet national standards.
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Care Management Revamp Helps Keep Readmission Rates Low
Thanks to a series of initiatives to focus on at-risk patients after discharge, Flagstaff Medical Center has avoided readmission penalties for four years and consistently has a 12% all-cause Medicare readmission rate.