Discharge Planning
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Readmission Rates May Not Reflect Quality, Study Says
A study found significant differences in hospitals’ performance when readmissions were assessed for non-Medicare patients and for conditions other than those currently reported.
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Hospital’s Model Cell Uses Case Management Best Practices
At McLeod Regional Medical Center in Florence, SC, a multidisciplinary team created a “model cell” where case management best practices are adapted to meet the needs of the hospital and where new employees receive their training.
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Text Messages Help Keep Patient Recoveries on Track
A program that sends secure text messages every day to help at-risk patients manage their conditions resulted in a 22% decrease in 30-day readmissions and a 46% improvement in 90-day readmissions for Sharp Rees-Stealy Medical Group patients.
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Is the Dyad or Triad Model Best?
What’s the best structure for case management models — dyad or triad? While everyone wants the magic answer, there’s no one-size-fits-all approach.
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Weighing the Pros and Cons of Offsite Utilization Review
Taking utilization review functions away from the unit-based case managers can result in more time at the bedside, but there are factors to weigh before investing in a centralized process.
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Go 3-D: Here’s How to Add Power and Depth to Case Management Assessments
Case management assessments will lead easily into care plans when they’re created more robustly — a 3-D vs. 1-D assessment.
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To Know Patients’ Social Determinants of Health Is to Understand Their Obstacles
Patients’ underlying social and personal issues, known as social determinants of health, can affect their hospital lengths of stay, readmissions, and overall health.
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Community Hospital Uses Mobile App to Improve Communications, Accelerate Throughput
For cases in which time-to-treatment is a critical factor, improved communication between prehospital providers and ED staff can enable clinicians in the ED to be better prepared to expedite needed treatment.
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Community Health Worker Program Cuts Costs, Admissions for Heart Failure Patients
After total healthcare costs decreased by 79% for at-risk heart failure patients who were followed after discharge by a team of RN continuum case managers and community health workers, Sentara RMH Medical Center expanded the program.
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Interactive Post-discharge Calls Improve Outcomes, Save Time for Case Managers
Readmissions have dropped and patient satisfaction has increased among patients at UAB Medicine who receive interactive post-discharge follow-up calls.