Its used for evaluations, to justify more staff
Centers for Medicare & Medicaid Services New Interpretive Guidelines for the Conditions of Participation for Discharge Planning Part 1
Make the case for fewer tasks, more staff
Hospital system increases staff satisfaction.
Theres no one size fits all for case management training, which means that hospitals need to create their own training and orientation process based on the specific responsibilities of the department, says Beverly Cunningham, RN, MS, vice president of resource management at Medical City Dallas Hospital. What is covered will vary from hospital to hospital, depending on the role of case management, she adds.
At UPMC, an integrated healthcare system with headquarters in Pittsburgh, new case managers spend time on the floor observing a case manager, go through classroom training, then work with a preceptor before going out on their own.