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You probably remember the days when nurse-to-nurse shift reports involved a nurse and a voice recorder. "There would be a lot of people coming in and people going and a lot of chaos.
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About 80% of serious medical errors involve problems in hand-off communication, says Klaus Nether, project leader with The Joint Commission Center for Transforming Health Care, who has a black belt in Six Sigma.
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The recent report from the Office of the Inspector "Adverse Events in Hospitals: National Incidence Among Medicare Beneficiaries" recommends that the Centers for Medicare & Medicaid Services (CMS) focus on the Quality Assurance and Performance Improvement (QAPI) Condition of Participations in its survey and certification processes.
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Just as it standardized clinician-to-clinician hand-offs, Kaiser Permanente recognized the importance of the hand-off for the patient from hospital to home.
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The Centers for Medicare & Medicaid Services (CMS), on the march to value-based purchasing and tying quality care to reimbursement levels, certainly will be requiring more and more from hospitals.
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If you haven't yet incorporated metrics into your risk management program, you should begin immediately, because the use of metrics will drive much of what happens in the field in coming years, say risk managers and other experts. Risk managers who are using metrics may be ahead of the curve, but still need to ensure they are getting the most out of them.
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Hospitals and physicians should prepare for increasing liability costs, according to the 2010 Hospital Professional Liability and Physician Liability Benchmark Analysis created by Aon Risk Solutions, the global risk management business of Aon Corporation, in conjunction with the American Society for Healthcare Risk Management (ASHRM) in Chicago
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The top 10% of the 445 participants in the American College of Surgeons National Surgical Quality Improvement Program (ACS NSQIP®) were recognized in October for hitting the mark on a variety of data points deemed important to surgical outcomes.
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Theres nothing new in The Joint Commissions first chapter of the 2015 Comprehensive Accreditation Manual Hospitals, and yet, everything about it is new. The chapter includes more than two dozen standards, all of which appear in other chapters, all having to do with patient safety systems, creating a learning organization, and fostering a culture of quality.
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If you are an accredited hospital, you already know what to do if Ebola comes to your door. At least thats the theory. But what we think we know how to do, and what actually happens may not always coincide.
