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  • Want workers to listen to you? Gain their trust

    If employees don't trust you, they probably won't listen to your advice, agree to take a health risk assessment, or participate in your wellness programs.
  • Physicians, health plan, hospital team up

    When a health plan, a physician network, and a hospital teamed up to reverse the trend of Medicare hospital readmissions within 30 days of discharge, readmissions dropped by 30% or more over an eight-month period when compared to the readmission rate in the same hospital the previous year.
  • DVDs meet needs of visual learners

    A resource library for patient education should contain DVDs to help visual learners understand information, according to Taryn J. Bailey, MSN, RN-BC, executive director of Professional Practice and Patient Education Services at North Shore Medical Center in Salem, MA.
  • Post-acute transition program cuts LOS

    UnitedHealthcare's post-acute transition program has reduced the average length of stay in skilled nursing facilities by three to five days, depending on the market, for members in the program.
  • Community partnership addresses health needs

    To improve access to health care in Logan County, IL, the Healthy Communities Partnership was formed 13 years ago. The mission statement of the partners is "to improve the health and quality of life for people in the communities we serve." This is accomplished in many ways, but almost always, education is a key component.
  • Nutrition education an important element of disease prevention

    Healthy eating is a good target area for education, because people are confused about what healthy eating means, contends Andrea Giancoli, MPH, RD, an American Dietetic Association spokesperson who lives in Southern California.
  • Reinertsen honored with Eisenberg award

    James L. Reinertsen, MD, received a 2010 John M. Eisenberg Patient Safety and Quality award for individual achievement from The Joint Commission and the National Quality Forum
  • Doc, can you read this?

    At most hospitals, the vast majority of physician orders are still written by hand. That means a lot of hurried squiggles that no one can decipher, and time-wasting phone calls to clarify the order, not to mention the threat to patient safety
  • Analytics help improve physician response

    Most hospitals have no documented information about communication events phone calls, pages, texts, voicemails between their nurses, physicians and other clinicians that occur hundreds of times each day.
  • Not just patients: Physicians also at risk

    Risk managers focusing on the risk of suicide should remember that their own physicians also can be at high risk, says Matt Steinkamp, vice president of service delivery at Physician Wellness Services, a company based in Minneapolis that helps employers deal with impaired physicians.