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  • ACIP: Vaccinate all HCWs against pertussis

    Hospitals should provide pertussis vaccines to their health care workers free of charge, but should still treat employees with antibiotics if they have unprotected exposure to patients with pertussis and work with patients at high risk, such as young infants, a federal vaccine advisory panel says.
  • Cal injury, illness prevention rule

    The California regulation, which became effective in 1991, includes the following provisions:
  • Hospital committed to mandatory policy

    At Virginia Mason Medical Center in Seattle, every health care worker, contractor, vendor, and volunteer needs to be tracked for the hospital's strict mandatory influenza vaccination policy.
  • Measuring influenza vaccination of HCWs

    The National Quality Forum has a time-limited (pilot) measurement of influenza vaccination coverage of healthcare personnel.
  • Large out-of-pocket? Offer patients options

    At Fairview Northland Health Services in Princeton, MN, when patients learn they will have a large out-of-pocket responsibility, patient access staff work with them to explain their payment options, says Steph Collins, manager of patient access.
  • With ED POS collection, clinical areas are the key

    If you want to increase point of service collections in the emergency department (ED), communication with clinical staff is the key, says Lauree M. Miller, director of patient access at Catholic Health Initiatives in Lincoln, NE.
  • An ED patient can't pay? Don't leave them hanging

    At Catholic Health Initiatives in Lincoln, NE, the patient access department is forming a workgroup to do a better job of helping patients with financial counseling at the time of their emergency department (ED) visit, says Lauree M. Miller, director of patient access.
  • Patients may abuse financial assistance

    At Medical College of Central Georgia in Macon, the Care Partners Program offers financial assistance for chronically ill patients in order to reduce unnecessary hospitalizations, says Jane Gray, CPA, FACHE, FHFMA, assistant vice president for the revenue cycle.
  • Those 'sharing' coverage might qualify for help

    Occasionally, individuals pose as others to "share" insurance coverage with family members or friends, reports Jane Gray, CPA, FACHE, FHFMA, assistant vice president for the revenue cycle at the Medical Center of Central Georgia in Macon. In one such case, the medical records of a woman who delivered a full-term baby showed she had a full term delivery just three months earlier.
  • Ask patients to provide demographic information

    Patient access staff at Porter Adventist Hospital in Denver rely on patient identifiers to prevent identity theft and ask for identification at every visit, whether it's a scheduled appointment or an ER visit, says Roxana Newton, CHAA, patient registration and central scheduling supervisor.