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Timing of notice not clear in model letter
Loose lips sink ships and hospital QA departments
Culture of quality captures award for TN hospital
Ask not what your board can do for you -- what can you do for your board?
Turn 'So what?' into 'Oh, really!'
Today's industry faces change? Same as it ever was
The evolution of the health care quality professional
Data skills key, say HPR advisors
Take the lead out of quality improvement projects
Break through the resistance to change