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  • Venues supplement orientation instruction

    While a two-hour orientation on patient education provides a good introduction to resources and teaching methods at Massachusetts General Hospital in Boston, it is difficult to provide all the details in such a short time period, says Brian M. French, RN, BC, manager of The Maxwell & Eleanor Blum Patient and Family Learning Center and The Knight Simulation Program at the hospital.
  • Infection prevention aimed at cancer patients

    Each year more than one million patients receive cancer treatment in an outpatient oncology clinic. Despite advances in oncology care, infections from community and healthcare settings remain a major cause of hospitalization and death among cancer patients receiving chemotherapy.
  • Coaching helps cut readmissions

    A year after Saint Joseph-London Hospital in London, KY, began a heart failure readmissions program, 30-day readmissions dropped from 27.7% to 15.9%. A similar program for patients admitted for acute myocardial infarctions (AMI) reduced the readmissions rate from 23% to 10% in a short time.
  • Orientation covers teaching/learning process

    Knowing how to develop an individualized teaching plan for patients is a skill each newly hired nurse must know at Massachusetts General Hospital in Boston. Therefore, a two-hour orientation gets them up to speed on how to access online resources to support the plan and document the teaching outcomes.
  • NQF expands list of reportable events

    The National Quality Forum (NQF) added four new items to its list of serious reportable events and updated another 25.
  • RACE program dashes to success

    What happens when you get 122 hospitals to band together and coordinate care for heart attack patients? You save lives, even in small rural hospitals that might not be expected to perform as well as their urban counterparts.
  • Getting a handle on glucose control

    It has long been argued that either you can't make a difference in patients' glucose levels during an inpatient stay, or it didn't make much difference in the long term if you did.
  • News Briefs

    A new program announced in July by the US Department of Health and Human Services (HHS) aims to help states improve quality of care and share in any cost savings through improved coordination.
  • IT: More than a tool for quality improvement

    For most organizations, health information technology (HIT) is a tool to be used in quality improvement projects, not the end in and of itself. But the future promises to be different: a time when HIT can be the end of the QI process, the improvement personified.
  • IPs save over $100,000 by using ... duct tape?

    OK, maybe duct tape really can fix everything. A simple red roll of this prime tool in the kit of every weekend repairman led to some rather startling results for innovative infection preventionists.