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Inaccurate demographic information at registration occurs for many reasons, but is the mistake fixed before the claim goes out the door? Or is it discovered months later, when the claim has been denied and the patient has received a bill?
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There is nowhere to go when you are in patient access. This is the number one complaint that Jennifer White, director of patient access at Cottage Hospital in Woodsville NH, hears from her registrars.
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A new study conducted by the Ponemon Institute and reported by USA Todays CyberTruth finds that hospitals are absorbing an estimated $8.3 billion annually due to outdated technology.
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Electronic health records (EHRs) have gotten increased support from federal policy and private enterprise over the past few years, according to the National Association of Healthcare Access Management (NAHAM).
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As specifics about the health insurance exchanges continue to come out, opponents continue to scrutinize and criticize regulations.
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Too much time spent waiting and too many phone calls were the two things that patients complained about most often regarding registration at Porter Adventist Hospital in Denver.
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As a safety net hospital, Parkland Health & Hospital System in Dallas always has served the uninsured, and patient access employees have helped countless individuals to qualify for Medicaid, disability, grants, crime victims, or the hospitals charity program. Recently, however, they have worked with many patients who have never sought any type of assistance before.
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Memories are still fresh of the challenges of respiratory protection during pandemic flu: Inadequate supplies, stockpiles with the wrong size or model, massive fit-testing. But good news is on the horizon.
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Health care workers exposed to hazardous chemicals in the workplace often lack training or awareness of safety measures, according to the largest-ever federally sponsored survey on health and safety practices in health care.1
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Sharps safety is widespread in U.S. hospitals, thanks in large part to the Needlestick Safety and Prevention Act in 2001. However, a recent study shows a persistent hazard: A high proportion of sharps are being discarded unsafely.