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Patients expect to be asked questions about their address and insurance coverage in registration areas, but they might be startled or annoyed to be asked questions about their race, ethnicity, and language.
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The World Health Organization has published the "Multi-professional Patient Safety Curriculum Guide" to help educators around the world train health professionals to bring about improvements in patient safety.
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To make sure patients have their questions answered and obtain the information they need, Jackie Davis, MLIS, consumer health librarian at Sharp Memorial Hospital in San Diego, CA, started a Health Ambassador Program.
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A program initiated by Healthy York County Coalition in York, PA, trains any interested party to teach a program titled "It's Your Health, Take Charge."
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The Office of Communications at the Center for Drug Evaluation and Research has launched a pilot program to provide Spanish language versions of the agency's Drug Safety Communications (DSCs). The Spanish versions are available at http://www.fda.gov/Drugs/DrugSafety/ucm263010.htm.
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An education program to convert active cancer patients to cancer survivors called "Road to Wellness" has lofty goals, according to its author, Matthew Ballo, MD, professor of radiation oncology at M.D. Anderson Regional Care Center in the Bay Area, Nassau Bay, TX.
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This month we are adding new features to Patient Education Management (PEM). We want to recognize healthcare professionals who go "above and beyond" to dramatically improve patient education through unique and create approaches. From time to time, we will formally recognize their excellence by bestowing a "Gold Star Award," which will be indicated at the top of their story.
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The Sept. 28 issue of the "Health Care Innovations Exchange," available from the Agency for Healthcare Research and Quality (AHRQ) at http://www.innovations.ahrq.gov/issue.aspx?id=113, includes the following.
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A pilot program in which parents or caregivers of patients were screened for health literacy reduced healthcare costs and emergency department use for patients at Cook Children's Medical Center in Fort Worth, TX.
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A series of patient testimonies videoed for a new initiative launched by the Agency for Healthcare Research and Quality (AHRQ) in Rockville, MD, this fall shows the benefit of two-way communication between clinicians and patients.