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Although patient identification has long been an issue within the hospital community, a new push in the conversion to electronic health records (EHRs) has added new challenges and solutions, according to the National Association of Healthcare Access Management (NAHAM), which references an article in Government Health IT.
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Ensuring all patients have access to affordable health insurance is one of our top priorities, says Irma Becker, manager of patient access at Phoenix (AZ) Childrens Hospital/Phoenix Childrens Medical Group.
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During the first year of a three-year project to increase point-of-service (POS) collections at Oregon Health & Science University in Portland, patient access leaders set and reached a goal of increasing pre-service collections for scheduled inpatients and outpatient surgeries to $2 million, starting from a baseline of $500,000 a year.
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Your patient access employees probably are accustomed to fielding questions from patients about insurance coverage, but what about helping uninsured patients obtain coverage?
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The Joint Commission has released its 2013 Survey Activity Guide for Health Care Organizations.
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A new review of electronic health records (EHRs) by the Pennsylvania Patient Safety Authority found that mistakes made in EHRs can be farther reaching than errors using traditional paper records, according to the National Association of Healthcare Access Management (NAHAM), referring to a story in MedPage Today.
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Almost $8 billion in meaningful incentives has been paid to 82,535 eligible providers and 1,474 hospitals for Stage 1 compliance, according to the Centers for Medicare and Medicaid Services.
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Even if your registrars have expertise and comfort with collecting, there are probably missed opportunities for point-of-service (POS) collections that add up to a lot of missed revenue.
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Would you consider having some of your registrars work from home? Some organizations are successfully doing this, reports Keith Weatherman, CAM, MHA, associate director of service excellence for the corporate revenue cycle at Wake Forest Baptist Health in Winston-Salem, NC.
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Consider the following points when responding to a crisis, according to Adele Cehrs, president of Epic PR Group, a public relations firm in Alexandria, VA, that assists corporations with crisis communication:
