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Every hospital quality improvement manager hears complaints about all the data that has to be collected, how much of it is redundant, the different ways you have to report it, and the increasing number of organizations that want it. Why cant they all get together and figure out a way to work together? they ask.
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Just four months after deciding to apply, South Nassau Communities Hospital underwent and passed a survey by The Joint Commission for certification in wound care, making it the first hospital in New York to achieve that status, and just the 20th in the country.
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The Joint Commission has hired a former emergency physician to be the medical director for its division of Healthcare Quality Evaluation.
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Choosing a pacemaker has its parallels to buying a car: There are different makes and models. You want one thats safe and reliable and doesnt break the bank. And every manufacturer says its version is the best.
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A recent survey of peer review studies related to palliative care by the Agency for Healthcare Research and Quality (AHRQ) found that only five of more than 90 studies targeted multiple outcomes measures and relayed data to providers.
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To determine if patient access processes for financial counseling are getting good results, Jen Nichols, senior director of revenue cycle operations at Kaleida Health in Buffalo, NY, keeps a close eye on these metrics.
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Patient access employees probably believe that insurance companies have an obligation to fully inform consumers about the coverage they're getting. Unfortunately, this belief doesn't always translate into reality.
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Taking on the latest form of social media, the National Association of Healthcare Access Management (NAHAM) has announced the arrival of Twitter and YouTube to its media landscape.
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Unfortunately, healthcare costs are often the first thing that comes to mind when someone gets sick, says Elizabeth H. Broadway, CHAM, director of patient access and business services at Ochsner Health Systems Baton Rouge (LA) Region.
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Patient access employees often help patients determine eligibility for Medicaid coverage, which in many cases means lost revenue is prevented. However, patients don't always keep the coverage they obtain, even if they remain eligible.
