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While the pressure grows to raise the rate of influenza vaccination of health care workers to 90%, an identical Healthy People 2020 goal for hepatitis B vaccination of health care workers remains quietly unmet.
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To usher in one of the most comprehensive rules ever in an anti-regulatory political climate, the U.S. Occupational Safety and Health Administration may need some fire power. The agency lobbed its first volley with a white paper outlining the benefits of an injury and illness prevention program rule.
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A patient access employee working in central admitting has different training needs from someone working in radiology, the emergency department, or same-day surgery.
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The Federal Trade Commission (FTC) has issued a final report outlining best practices for businesses to protect the privacy of American consumers and give them greater control over the collection and use of their personal data.
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Often, physician offices aren't aware of the differences between hospital insurance requirements and provider requirements, which creates tension between the two areas, says Kellie Hawkins, director of patient access for Shady Grove Adventist Hospital in Rockville, MD.
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Registrars at St. Luke's Episcopal Hospital in Houston, TX, are using a tool to validate a patient's identity using name, date of birth, address, and social security number during the registration process, reports Na Toshia Joseph, manager of patient access services/quality and process improvement.
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When Diane C. Settle, CPA, CHFP, became executive director of revenue cycle at Sarasota (FL) Memorial Health Care System in 2005, no upfront cash collection was done at all.
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Two years ago, patient access leaders at Hackensack (NJ) University Medical Center "had everyone doing everything," says Anne Goodwill Pritchett, MPA, FHFMA, vice president of patient financial services. "We found that for us, that was not the best way to do it."
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The initial notice of audit from the Department of Health and Human Services' Office for Civil Rights (OCR) asks for a significant amount of documentation and information to be submitted within 10 days of the notice date, but that will not be the end of information for which you'll be asked, says Mac McMillan, chief executive officer of CynergisTek, an information technology security consulting company, who advised a Texas hospital included in the initial audits.
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A new pre-arrival unit at University of Mississippi Health Care in Clinton has revamped the authorization process for services that are pending authorization, reports Sylvia Greer, MBA, associate director of revenue cycle management. The hospital has obtained $150 million in revenue for reimbursable services, she adds, many of which would have otherwise been denied by payers.
