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Giving incentives to individual registrars who met collection goals at Martin Health System in Stuart, FL, seemed like a good idea at first, but it didn't work out too well, according to Carol Plato Nicosia, CHFP, CPAM, MBA, administrative director of corporate business services.
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An incorrect admission status on a patient can cause a delay in obtaining a required authorization, warns Marsha Kedigh, RN, BS, MSM, director of admitting, ED registration, discharge station, and insurance management at Vanderbilt University Medical Center in Nashville, TN.
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These are excerpts from Considerations in the Disclosure of Serious Clinical Adverse Events (SCAEs), published recently by the American Health Lawyers Association and available at http://tinyurl.com/6wzvbsg:
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Butler County Health Care Center (BCHCC) in David City, NE, has an enthusiastic team of master trainers who provide training and coaching in the Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) program offered by the Agency for Healthcare Research and Quality, which improves communication teamwork.
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Arguments over loss of chance often come down to a battle of the experts regarding how much difference the alleged malpractice made in the outcome, says Jacqueline M. Carolan, JD, partner with the law firm of Fox Rothschild in Philadelphia.
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Loss of chance, which is arguing what might have been if medical treatment or diagnosis had taken place earlier or been properly carried out, has been an available legal tactic for plaintiffs for decades; however, it was a relatively dormant legal theory in past years because courts limited how and when it could be used. Now it is becoming popular with plaintiffs attorneys again, and some defense attorneys say it is even more threatening now.
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Overlook Medical Center in Summit, NJ, and its parent companies have agreed to pay the United States $9 million to settle allegations that they violated the False Claims Act, the Justice Department announced recently.
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If a patient is scheduled for a high-dollar imaging procedure on short notice, this situation presents some additional challenges with obtaining authorizations, according to Robyn Rogers, a patient access manager at St. Nicholas Hospital in Sheboygan, WI.
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Before a new electronic medical record system was implemented at Ochsner Health System in New Orleans, registrars made a minimum of five copies of the patient's order, the face sheet, the appointment record, and patient label sheets. They sent all of these to clinical departments.
