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Revised guidelines from the Healthcare Financial Management Association (HFMA) on how hospitals should measure and report bad debt and charity care put the spotlight squarely on patient access staff.
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Almost everyone gets the flu shot at Virginia Mason Medical Center in Seattle. It isn't an option. It's a condition of employment.
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One of the greatest hazards at your hospital may be the pathway from the parking lot to the front door.
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Health care workers rarely report workplace assaults, according to a review of two community hospitals and two nursing homes as part of a five-year study of health care workplace safety.
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The Dana-Farber Cancer Institute in Boston will not be on the front lines in an influenza pandemic. The surge of sick patients seeking an emergency room will not be showing up at Dana Farber's doorstep.
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Be prepared with isolation rooms and airborne precautions for patients with suspected H5N1 avian influenza infection.
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The Department of Health and Human Services found that less than 25% of the total medical privacy complaints lodged with the agency merited further federal investigation of the health care organizations involved.
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While patients assume their doctors will work to maintain trust and privacy in their relationships with patients, research has shown that health care providers often disclose personal information to patients' family members.
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Hospitals are striving to vaccinate more health care workers against influenza than ever before, but this fall they struggled to get their campaigns rolling because of vaccine supply delays. The lesson of the season: Get used to uneven delivery of flu vaccine.
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Vendors really do listen to their customers. That is the lesson of the latex experience.