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Even though patient access has a major impact on the hospital financially, the department often is still shortchanged. This is especially true now, with hospitals looking to cut costs anywhere they can, implementing hiring freezes, and asking departments to do more with less.
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Patient access professionals report being under intense pressure to help the hospital's bottom line.
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Vicki Lyons, patient access manager at Baptist Hospital East in Louisville, KY, says that she goes to "every extreme" not to have to terminate an employee. That means always taking the time to find out the facts, whether a complaint comes from a patient, family member, or another hospital employee.
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This is the first in a two-part series about the hidden risks and liabilities of medical helicopters.
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When a medical helicopter goes down, there often is more than one cause. Bad risk assessment, insufficient technology, and pilot error can combine to create a tragedy.
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If you are going to use medical helicopters, Don Maciejewski, JD, an aviation attorney with the Jacksonville, FL, law firm of Zisser Robison, recommends that risk managers be prepared for the worst. Make sure you are adequately insured to cover the payouts from a crash that kills five people on a nonurgent mission, he says.
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A hospital in New York is at the center of a storm of criticism, bad publicity, and possible criminal charges after an employee failed to report the gunshot wound of NFL star Plaxico Burress, as required by law.
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Emergency department physicians and nurses are deeply concerned about the ability of the nation's hospitals to deal with the medical implications of a radioactive dirty bomb or other terrorist attacks involving radioactive materials, according to a new study. Experts say the findings should be a warning to risk managers that action is needed.
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News: A man injured his neck and back after diving into the bottom of a shallow lake. He was transported to the hospital, where physicians became concerned that the man's central spinal canal had been compromised.
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These are details of some of the most recent medical helicopter crashes:
