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The July horror played out in a Meridian, MS, Lockheed Martin plant was a stark reminder of the ever-present threat of workplace violence. The good news is that a growing number of employers have taken important steps to help reduce the likelihood of such events. The even better news is the increased recognition of the critical importance of employee involvement in prevention and that means all your employees.
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AHA, provider groups urge HIPAA action; AONE report highlights nursing best practices
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Customer (or patient) satisfaction is gaining more attention in occupational health. In one recent survey, 54% of people were not satisfied with their health care. Why? Health care clients judge the providers competence from their customer service skills (not clinical skills) approximately 85% of the time.
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The Centers for Disease Control and prevention has recognized St. Louis-based BJC HealthCare for its involvement in a successful project to reduce work-related injuries in its nursing homes.
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Do you ever see nurses in your emergency department misusing or wasting supplies, and wish they knew what these items actually cost? Heres a solution: Ask nurses to guess what the ED pays for various common items.
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Its one thing to keep everything moving swiftly throughout the ambulatory surgery process, but dont let the quick pace affect the completeness or accuracy of your documentation.
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The Joint Commission on Accreditation of Healthcare Organizations has slashed the number of standards in the 2004 hospital accreditation program from 508 to 225 as part of the agencys Shared Visions, New Pathways initiative.
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Before Thomas Hospital in Fairhope, AL, redesigned its case management program, nurses from two separate departments social services and utilization review performed case management-type functions. In 2002, the hospital hired a division director to redesign its case management program and oversee the social work, discharge planning, and utilization review functions.
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To alleviate the problem of social admissions from the emergency department, Northeast Medical Center in Concord, NC, established an ED case management staff and made arrangement with local assisted living facilities to admit patients directly from the ED.
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If severe acute respiratory syndrome (SARS) returns this fall, is your hospital prepared? A lull in SARS activity is giving hospitals vital time to plan for a possible reemergence of the disease, which public health authorities say could occur this fall or winter.