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By cross-training registrars, patient access departments can supplement staffing as needed while staying budget-neutral. Patient access leaders report decreased call volumes, better patient satisfaction, and improved morale.
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Patient access needs good processes for computer downtime to avoid incorrect data, claims denials, and protracted recovery periods.
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Creating a safety culture is the holy grail of employee health an environment in which employees have a heightened awareness of safety and a focus on wellness. But how do you get there?
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Biometric screening is a common entry point for wellness programs. If the screening detects high blood pressure, blood sugar or cholesterol, employees can take steps to avoid serious medical issues.
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Employers often struggle to raise participation in a wellness program, especially among those who are most at risk of chronic health conditions. The RAND Corp., based in Santa Monica, CA, researched wellness programs among a wide range of employers and identified these five strategies.
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Employers are unreliable stewards of their workers' health. Most hospitals and other large employers offer wellness programs, but they struggle to engage the employees who need it most.
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With historically low rates of tuberculosis in the United States and ongoing challenges with TB tests, employee health professionals are understandably frustrated. But the American College of Occupational and Environmental Medicine (ACOEM) has a message: Remain vigilant to prevent occupational risk.
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Most of the positive results in routine tuberculosis screening of health care workers are false positives. That statistical artifact is creating headaches for employee health professionals as they try to find the best TB testing method and struggle with unexpected results.