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Class actions stemming from ransomware attacks are becoming increasingly common as the public awakens to the likelihood these episodes often are accompanied by data extradition and breaches. In the last two years, it has become increasingly common for consumers who are concerned about their own data exposure to file class actions against companies (including cloud software providers and healthcare companies).
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Cyberattacks are a major threat to healthcare organizations, with the potential for HIPAA data breaches, the loss of critical patient data, the inability to provide care, and substantial financial losses from ransoms and litigation. The White House is urging hospitals and health systems to take specific steps to improve cybersecurity.
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A government billing records audit will make most hospital leaders nervous because of the potential financial — and even criminal — consequences, but understanding the process and best practices can alleviate the stress.
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Impaired healthcare workers (HCWs) can pose a serious threat to patient safety, but they must be handled carefully and with respect to their own health conditions. Risk managers must ensure their organizations are prepared to protect patient safety while also working to help impaired HCWs receive treatment and return to work.
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For decades, risk managers have tried to improve safety by encouraging patients and family members to speak up when they are concerned about care or suspect something might be wrong. Some progress has been made, but recent data suggest one group remains reluctant to speak up: the parents of pediatric patients.
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While it may be hard to understand why a person at higher risk for contracting the virus might take issue with this requirement, the idea of mandating the vaccine as a condition of employment is simply too strong a push for some. However, a coalition of healthcare organizations is calling on all medical facilities to mandate the vaccines.
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This case demonstrates both procedural and substantive defenses for physicians and care providers. For the procedural side, the reversal by the appellate court reveals defendants in malpractice cases need not always wait for a jury to determine the care provider did not act negligently.
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In this case, the physician’s liability was a case of failure to diagnose, a particularly concerning result given the physician’s treatment of the patient over the course of more than four years. A failure to diagnose, or a delayed diagnosis, can cause significant injuries or dramatically worsen the patient’s condition.
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Virginia Mason Franciscan Health — which operates 11 hospitals and more than 300 care sites in the Puget Sound region of Washington — is reporting success with addressing hospital quality and safety measures, the result of bringing together two organizations with a strong history of patient care.
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Critical care often is overlooked in disaster planning. Risk managers should ensure this component is fully included. Critical care must ramp up quickly in a disaster, the same as the emergency department.
