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With the advent of pay for performance (P4P), what quality improvement professionals track and trend now could affect hospital reimbursement more than ever.
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Will the Obama presidency bring mandates for safe patient handling? More citations from the U.S. Occupational Safety and Health Administration? Recognition of new hazards?
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Patients using mobile phone apps soon will perform many functions of the registration process, according to revenue cycle experts interviewed by Hospital Access Management.
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New payment portals incorporate complex liability estimation and prior balances, but many patients still need patient access employees to explain out-of-pocket expenses.
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Findings from a recent survey by Kaiser Family Foundation in Menlo Park, CA, suggest that some people who stand to benefit from the law struggle to understand how coverage works.
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Patient access departments at Bon Secours Richmond (VA) Health System cut average registration times from 10 to five minutes by integrating systems.
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Patients access departments are using technology such as web-based screening tools to identify financial need and collect from patients with high-deductible plans. To increase collections, patient access departments are:
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Parkland Health & Hospital System doubled self-pay collections in the past year, in part due to a propensity-to-pay tool. Patient access staff collect an additional $100,000 a month.
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Technology allowed the patient access department at Carolinas HealthCare System to repurpose five of its FTEs
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Patient access employees at San Diego-based Sharp HealthCare are seeing many more patients with high-deductible plans.
